Learn Mode

IR Process Steps

Create step-by-step customer flows.

Objective

Understand process sections and steps.

A process section explains how something works.

Steps help users understand what to do next.

This is useful for ordering, booking, consultation, onboarding, and service delivery.

Syntax
"steps": [
  {
    "title": "Choose Package",
    "description": "Pick what you want."
  }
]
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Notes

Process steps are different from items.

Use steps only when showing a sequence.

Common Mistakes

Using items instead of steps for process sections.

Forgetting title and description inside each step.