This policy explains how DaizClou Technologies Limited (“DaizLab”, “we”, “us”) collects, uses, stores and shares information when you visit daizlab.app, create an account, use our tools, contact us or make a purchase. Please do not submit information you do not want us to process.
1. Information we collect
Depending on the features you use, we may collect account details such as your name, email address and authentication identifiers; content, prompts, projects, files and settings you choose to submit; support messages and feedback; subscription, transaction and payment-status records; and technical data such as device/browser information, IP address, diagnostic events and security logs.
We do not ask you to send passwords, one-time codes, full payment-card details or secret API keys to support.
2. How we use information
We use information to create and secure accounts, provide and operate the platform, process requested actions, manage subscriptions and payments, respond to support requests, prevent abuse, troubleshoot incidents, maintain backups, improve reliability and meet legal obligations. We may also send essential service notices. Marketing messages, where used, will include an appropriate opt-out.
3. Service providers and sharing
We use service providers to operate the service, which may include Supabase for database/authentication and storage, Vercel for hosting and analytics, Paystack for payment processing when enabled, and AI/model providers when a feature requires them. These providers process information under their own terms and applicable agreements. We share only what is reasonably necessary for the relevant service.
We do not sell personal information. We may disclose information where required by law, to protect users or the platform, or in connection with a business transfer subject to appropriate safeguards.
4. International processing
Our providers may process or store information in countries outside Nigeria. Where this occurs, we take steps intended to apply appropriate contractual, technical and organisational safeguards consistent with applicable data-protection law.
5. Retention and security
We retain information for as long as needed to provide the service, maintain your account, resolve disputes, enforce agreements and meet legal, accounting or security requirements. Retention periods vary by data type. We use reasonable access controls and security measures, but no internet service can guarantee absolute security.
6. Your choices and rights
Subject to applicable law, you may request access to, correction of, deletion of or restriction of certain personal information, object to certain processing, or withdraw consent where processing relies on consent. You may also close your account, subject to records we must retain. Contact us using the details below to make a request. We may need to verify your identity before acting.
7. Cookies and analytics
Our website and providers may use cookies or similar technologies for essential operation, security, preferences and analytics. You can manage cookies through your browser settings; disabling some cookies may affect site functionality.
8. Children
DaizLab is not designed for children under 18. We do not knowingly seek to collect personal information from children. If you believe a child has provided information, contact us so we can review the request.
9. Changes and contact
We may update this policy as the platform changes. The revised date will appear above. Questions or privacy requests can be sent to admin@daizlab.app.
DaizClou Technologies Limited · Ibadan, Oyo State, Nigeria.